Mammoth Electronics issue

Post by **Space Jm** » 14 Apr 2013, 13:07

I have odered 25 3pdt latching, but they have delivered some "momentary" ones...

I have sent 3 emails to : sales@mammothelectronics.com, no answers.

Is there someting wrong with mammoth ? Are they professionnal enough ?

friedtransistor · Post by **friedtransistor** » 14 Apr 2013, 20:41

idk, but I know a good source for cheap electronic parts:
http://www.taydaelectronics.com
Great inventory, super cheap. In fact, I'm placing my fifth order soon. The only issue is they don't carry some parts, such as inductors, transformers, large speaker, etc. They do, however, have some good aluminum project boxes.
A pedal I made with all tayda-supplied parts:

lowbrow · Post by **lowbrow** » 15 Apr 2013, 16:33

I love Tayda, but their 3pdt switches SUCK. Enclosures, other parts, service, pricing is all great at Tayda....everything but those switches.

Following one of the golden rules, I will refrain from saying anything about mammoth.

Post by **Space Jm** » 15 Apr 2013, 17:46

What do you mean by this "golden rule?"

trixdropd · Post by **trixdropd** » 15 Apr 2013, 19:27

Space Jm wrote:What do you mean by this "golden rule?"

"If you don't have anything nice to say, don't say anything at all".

friedtransistor · Post by **friedtransistor** » 16 Apr 2013, 00:59

I love Tayda, but their 3pdt switches SUCK.

Well, the plastic does melt kinda easily. I've gotten their DPDT's, and they haven't quit yet. But if the 3PDT's suck, then I'll be interested to see how the 4PDT that I ordered turns out...

Dirk_Hendrik · Post by **Dirk_Hendrik** » 16 Apr 2013, 21:41

trixdropd wrote:
Space Jm wrote:What do you mean by this "golden rule?"
"If you don't have anything nice to say, don't say anything at all".

Which seems a nice rule... other than that helps providing a party that has poor service to keep on delivering poor service.. unpunished.

KindaFuzzy · Post by **KindaFuzzy** » 16 Apr 2013, 21:44

I haven't had any serious issues so far. Had to wait an extra few weeks when the blue sparkle powder coating was back ordered, but no biggie. Was actually thinking about ordering a bunch of those 'pro' series switches soon for all my builds from now on.

Dirk_Hendrik · Post by **Dirk_Hendrik** » 16 Apr 2013, 21:48

Space Jm wrote: Are they professionnal enough ?

Eehrm... no. They seem to go for easy money out of the pocket of DIY-ers like you and me:

Coolaudio V2181 (IC)
Ultra-Low Noise Voltage Controlled Amplifier
Functionally compatible to MN3208

(http://www.mammothelectronics.com/Coola ... 0-1030.htm)

Post by **Space Jm** » 17 Apr 2013, 07:46

I give a call to them and explain my issue yesterday.

He spoke with a low voice I can not understand very well (I am French), he said that he will send me an email, nothing has been done.

Not professionnal at all

Spefinzephyr · Post by **Spefinzephyr** » 11 May 2013, 23:17

They have a lot of cool stuff, and have been mostly good to deal with, I did have an order that took like 2 weeks to ship and they didn't respond to my first e-mail so I sent a second one about 4 or 5 days later and they finally responded to tell me sorry, we shipped the order out just now etc.

My only negative comment would be on the punctuality of communicating.. Stuff happens with inventory so I can understand any number of things causing an order to ship late. They just need to work on corresponding in a timely manner it looks like.

Post by **Space Jm** » 12 May 2013, 07:32

Finally they sent to me 25 3pddt switching latching (ok) and they gave me an USPS bill to sent back the nok ones.

So the issue was treated but it is a pity they did not answer me by email. It took 20s to say : ok sir, we will proceed to an exange.

Spefinzephyr · Post by **Spefinzephyr** » 20 Jun 2013, 05:03

Yeah, I've been waiting over 2 weeks on an order of 3PDT switches, caps and resistors... I think this will be my last time dealing with these clowns. Tayda and Pedal Parts Plus it is from now on. Connie ships her stuff on time AND she includes Jolly Ranchers!

Sucks, I would love to try out one of those colorful wah enclosures. But, these guys are slow and sketch.

Over Drive · Post by **Over Drive** » 23 Jun 2013, 00:07

Tayda's switches are fine. If you are melting any part of any switch you need to focus on your solder skills.

shavingisboring · Post by **shavingisboring** » 30 Aug 2013, 00:51

It seems to me like you were actually doing them a favor... aren't the momentary switches a bit more expensive?

Post by **Space Jm** » 30 Aug 2013, 11:02

Momentary switches can not be used as latching ones, it is a totally different function...So they were not usable for me.

shavingisboring · Post by **shavingisboring** » 30 Aug 2013, 16:54

Well, yeah, I understand that. But, purely from a monetary stand point (e.i. from Mammoth's point of view), they are more expensive, thus you are exchanging a more valuable product (albeit useless to you) for a less valuable product. So, it's almost like you were doing Mammoth a favor (excluding shipping costs, haha)

Dirk_Hendrik · Post by **Dirk_Hendrik** » 31 Aug 2013, 17:15

What do "many" boutique pedal manufacturers use 3.5 digit AD converters for?
http://www.mammothelectronics.com/ICL71 ... 0-1058.htm?

(http://pdf1.alldatasheet.com/datasheet- ... 36CMH.html)

shavingisboring · Post by **shavingisboring** » 31 Aug 2013, 23:51

Dirk_Hendrik wrote:What do "many" boutique pedal manufacturers use 3.5 digit AD converters for?
http://www.mammothelectronics.com/ICL71 ... 0-1058.htm?

coasters